Provider Webinar: CCO Care Management and the role of the Care Manager

ACA/NY and LIFEPlan CCO are pleased to announce the start of a new Provider Webinar series! Meet the Provider Relations team on Monday, November 7th at 3pm and learn about CCO Care Management and the role of the Care Manager. We will cover a variety of topics including:

• Health Home Care Management vs. Basic HCBS Support
• Comprehensive Assessment Process
• Life Plan Development and Distribution
• Alignment of the Life Plan and Staff Action Plan
• Service Authorization Request Form (SARF) Process
• Visit, Contact, and Communication Requirements
• Frequently Asked Questions

Presented by:
Nick Cappoletti, CEO
Lori Kearsing, Vice President of Strategic Initiatives
Megan Porter, Director of Provider Relations