All Staff Tips & Shortcuts

All Staff Tips Image

How to Book a Desk in Condeco

Please remember that all staff are required to book a desk through the Condeco app prior to visiting a hub site. Instructions on how to do this can be found by clicking here.

How to Book a Meeting Room

All staff must book a meeting room when scheduling a meeting at a hub site. Please note that the procedure to book a meeting room has changed. To view instructions on how to book a room, click here.

Use of Monitor Adaptors at Hub Sites

Each desk/workstation at all hub sites is equipped with an adaptor which allows you to hook up your laptop to the monitor at that station. Please note that these adaptors can be used for either Dell or Lenovo computers.

Link to Provider Resource Directory

In an effort to make identifying providers and resources easier for Care Managers on the fly, ACA/NY has constructed a Network Directory! Access tons of resources by clicking here!

PCR Tip Sheet

To access our Person Centered Review (PCR) Audit Tip Sheet for Care Managers, click here.

Policy Folder (Microsoft Teams)

All agency policies and procedures will be in the Microsoft teams folder entitled “ACANY – Policies and Standard Operating Procedures” going forward. This folder will contain the most updated guidance documents and will serve as a “one-stop” shop for team members. Materials will also be removed from Paycom by the end of the month, so please be sure you can access this Teams folder. To access our Policy Folders, click here.