Core CCO Services

ACA/NY’s comprehensive person-centered services are provided by trained, experienced and committed professionals. We offer the following services and supports to people of all ages with I/DD and their families:


Life Transitions

We offer support for all types of life transitions, like moving between residential settings and aging out of school into adult services.


Culturally Competent Care

ACA/NY employs a diverse workforce that includes 900+ Care Managers who work in 10 counties, speak many languages and are familiar with a range of community cultures in downstate New York. Their skills and abilities are continually augmented by robust training opportunities to help them understand issues that are unique to a particular culture or community. Staff can offer culturally-attuned options to further individuals’ goals and needs. A number of our community-based Affiliate Agencies also employ staff who speak the prevalent language(s) and are based in the community they serve.ACA/NY is well-equipped to meet the needs of diverse New York communities including:


Specialized Services

People with I/DD in the 10-county region served by ACA/NY have wide-ranging service needs based on their individual unique strengths and challenges.ACA/NY has Care Managers and Affiliate Agencies with training and expertise to assist people who need specialized services for the following conditions:

Vision Impairments

Hearing Impairments

Autism Spectrum Disorders