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Incident Management Regulations

The Office for People with Developmental Disabilities (OPWDD), in coordination with the Justice Center, has established regulations and oversight procedures to protect people receiving services from harm. ACA/NY Quality Assurance Department manages incidents to ensure timely and appropriate reporting, documenting, investigation, review and follow up of incidents. Effective incident management is vital to providing quality care for our members and preventing reoccurrence. The links below provide access to resources that will help members and their families/advocates gain more insight into the laws, regulations and procedures of the State Oversight entities who govern these policies.  Paper copies of this information will be provided upon written request to questions@myacany.org.

In addition to the resources listed above, if you would like a copy of ACA/NY’s Incident Management Policies and Procedures please call (833) 692-2269 or email questions@myacany.org.


OPWDD’s  “Learning about Incidents” Brochure
Click here for PDF

Jonathan’s Law (website includes information in multiple languages) 
Click here

OPWDD’s unabridged Part 624 and Part 625 handbook with full definitions of all the incident classifications as well as the regulations surrounding them.
Click here for PDF

Member and Advocate General Incident Quick Guide
Click here for PDF