Provider Relations

The Provider Relations team is focused on building positive relationships with our Provider Partners. Each director is a regionally based and an experienced relationship manager. They work with Providers to positively impact the delivery of high-quality, person-centered services for Members.

The Provider Relations team works with key leadership at provider agencies to:

Promote proactive communication, including regular connections with Care Management
Identify service gaps
Promote provider programs and services
Explore ways to collectively support Members and their families
Advocate with one voice
Share your ideas!

Register NOW for the ACANY & LIFEPlan CCO Provider Relations 2026 Virtual Summit

Date: March 5, 2026, 8:30 a.m. – 3:30 p.m.

Supporting People with Intellectual and Developmental Disabilities (IDD) and Complex Behavioral Health Needs

Advancing Excellence in IDD Services

Join us for a dynamic virtual summit designed to empower leaders and professionals across the IDD field. This event will spotlight emerging practices, innovative models, leadership strategies, and clinical insights that strengthen programs and improve outcomes for individuals with intellectual and developmental disabilities and complex behavioral health needs.

Whether you’re shaping organizational strategy or working directly with those you serve, you’ll gain:

Big-picture perspectives to guide decision-making
Actionable strategies to support staff and enhance care
Clinical insights, including trauma-informed approaches, to improve well-being for both individuals and teams

While the summit emphasizes leadership and program development, every session offers practical takeaways for anyone committed to advancing quality services. All are welcome—come ready to learn, connect, and lead change. Attend one or two sessions or join us for the entire day!

Presenters Include:

John M. Guercio, Ph.D., BCBA-D, LBA, NADD-CC
Vice President of Crisis Services and Applied Behavior Analysis
Arc of the Ozarks

Erik Jacobson, Ph.D.
Chief Clinical Officer
Upstate Caring Partners

Holly Brown, DNP, RN, PMHNP-BC
St. John Fisher University
Executive Director
Golisano Institute for Developmental Disability Nursing

Karyn Harvey, Ph.D.
Psychologist, Author, Speaker

Benjamin Margolis, MD
Board Certified Psychiatrist & Neurologist

Learn more about the presenters here.

Stay updated on ACANY Provider Enews

Relevant, timely, short.

Read our latest Provider Enews here.

Provider Relations News and Events

Providers: Please join us for educational webinars to provide you a deeper understanding of IDD best practices.

January 6, 2026

Provider Educational Webinars

Providers: Please join us for educational webinars to provide you a deeper understanding of IDD best practices.

VIEW OUR LATEST PROVIDER EDUCATIONAL WEBINAR

Provider Resources

Quick reference tools to assist provider agency professionals in their work with Care Managers and Members.

Provider Topics

Make a Referral

Compliance Hotline

Care Management Contacts

Disability Services NY Directory

Look up contact information for different types of health providers. Explore our large database of services and organizations designed to support the disability community. Whether you need healthcare, housing, education, or service opportunities, we provide information to help you find the right support.

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