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The Member Journey

In the world of disability services, finding help and navigating resources can be challenging. Care Managers guide, connect and support you on the journey so you can live a healthy and  meaningful life. 

Member Journey Wheel

Member Stories

Help Comes Just in Time

ACA/NY Care Manager Makes an Impact Isaaiha, age 20, was living with his aunt when she died unexpectedly. A sister lived at a distance, and although a brother lived at home, he had limited resources and couldn’t provide the care Isaaiha needed to thrive and live a full, healthy life. The house was in severe disrepair, and with […]

Member Services

Customer Service Center

Knowledge Center

Community Resource Tool