The Provider Relations team is focused on building positive relationships with our Provider Partners. Each director is a regionally based and an experienced relationship manager. They work with Providers to positively impact the delivery of high-quality, person-centered services for Members.
The Provider Relations team works with key leadership at provider agencies to:
- Promote proactive communication, including regular connections with Care Management
- Identify service gaps
- Promote provider programs and services
- Explore ways to collectively support Members and their families
- Advocate with one voice
- Share your ideas!
Provider Relations News and Events
February 9, 2024
Reasonable Indication of Need for Services
On July 17, 2023, OPWDD released an Administrative Directive (ADM) regarding HCBS Waiver enrollment for Members dependent on age-related services for the authorization of community-based habilitation services.
Community Resource Tool
The Community Resource Tool is a database of programs, services, and resources across multiple counties in New York State to help Members and families find both community and disability services they need.