Provider Relations
The Provider Relations team is focused on building positive relationships with our Provider Partners. Each director is a regionally based and an experienced relationship manager. They work with Providers to positively impact the delivery of high-quality, person-centered services for Members.
The Provider Relations team works with key leadership at provider agencies to:
- Promote proactive communication, including regular connections with Care Management
- Identify service gaps
- Promote provider programs and services
- Explore ways to collectively support Members and their families
- Advocate with one voice
- Share your ideas!
Provider Relations News and Events
February 20, 2025
Provider Educational Webinars
Providers: Please join us for educational webinars to provide you a deeper understanding of IDD best practices.
Provider Resources
Quick reference tools to assist provider agency professionals in their work with Care Managers and Members.
Community Resource Tool
The Community Resource Tool is a database of programs, services, and resources across multiple counties in New York State to help Members and families find both community and disability services they need.
Meet the Directors of Provider Relations
Nadira Bryan
(914) 359-4588
Megan Porter
(646) 281-1916
Krystal Procida-Sapienza
(646) 305-7587
Michelle Dennis
(315) 914-0711
Angie Munroe
(646) 874-3959
Provider Coverage Map
