Excellence in Service

ACANY Disability Service Excellence Recognized by New York State

The leadership team at ACANY would like to announce that Advance Care Alliance has performed well in its recent evaluation by New York State’s Office of People with Developmental Disabilities (OPWDD) and the New York State Department of Health.

ACANY received nearly the highest possible score in providing person-centered services to those with intellectual and developmental disabilities (IDD). All CCOs in New York State are evaluated to ensure services meet both OPWDD and DOH regulations and expectations.

The review included three parts: A policy and practice review concluded in April, collated Person-Centered Reviews conducted by OPWDD during the evaluation period, and a Department of Health review of health outcome data. All three elements were weighted and used to determine the final ACANY redesignation.

ACANY received full credit for person-centered services as evaluated by OPWDD. ACANY CEO Nick Cappoletti said, “We scored very well on the evaluation and received the highest possible redesignation period. This redesignation shows the state has confidence in the services ACANY provides to our members with intellectual and developmental disabilities.”

Through this high performance, ACANY earned a maximum three-year period before OPWDD returns to conduct its next evaluation.

“In the ever-changing environment of disability services, we can take pride in our Care Managers and staff who ensure the highest quality in their work, helping Members live their fullest lives,” said COO Jaime Madden. “Their dedication and expertise have led to this success.”

ACANY Care Managers provide services to help people with IDD live healthier, happier lives, focusing on health and wellness, connecting people to the community, and assisting with transitions. This achievement marks a positive step in the role Care Management plays in the OPWDD systems of supports and services.