Resources Overview


Resources are vital for people with disabilities to overcome barriers, achieve independence, and enjoy equal opportunities in all aspects of life. Finding and connecting Members to many types of Intellectual and Developmental Disabilities (IDD) resources is an important role the Care Manager plays to create an inclusive society where everyone can participate and contribute to their fullest potential.

Resource Tools

Tools that can help support each person to live their healthiest and most meaningful life.

Ícone do Centro de Conhecimento


Documents and videos to help you understand the New York State system of supports and services for people with intellectual and developmental disabilities.

Ícone da ferramenta de recursos comunitários

Ferramenta de Recursos Comunitários

Thousands of IDD resources to help guide you to new opportunities that are the right fit for you.

Centro de Serviço ao Cliente

Call the Customer Service Center for general information or help during regular business hours.

“As a Care Manager, sharing resources to help with social, financial, and emotional needs is extremely beneficial to the Member and family.”

– Nancy Z, Care Manager