
Resources
Resources are vital for people with disabilities to overcome barriers, achieve independence, and enjoy equal opportunities in all aspects of life. Finding and connecting Members to many types of Intellectual and Developmental Disabilities (IDD) resources is an important role the Care Manager plays to create an inclusive society where everyone can participate and contribute to their fullest potential.
Resource Tools
Tools that can help support each person to live their healthiest and most meaningful life.

Knowledge
Center
Documents and videos to help you understand the New York State system of supports and services for people with intellectual and developmental disabilities.

Disability Services NY Directory
Thousands of IDD resources to help guide you to new opportunities that are the right fit for you.

Customer Service Center
Call the Customer Service Center for general information or help during regular business hours.
1-833-692-2269

My Choice Supplemental Needs Trust
By establishing an account with us, individuals can protect their assets while keeping government assistance. At the same time, they gain the freedom to use their funds for life-enhancing expenses not covered by Medicaid or SSI—such as hobbies, travel, education, and more.
“As a Care Manager, sharing resources to help with social, financial, and emotional needs is extremely beneficial to the Member and family.”