When a Member needs a new residence
Learn more about the Certified Residential Opportunity (CRO) process and the Care Manager's role prior to referring a person to a new CRO.
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When a Care Manager is notified of an internal incident, they need specific details to report the incident to the Justice Center accurately.
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Timely updates as PHE ends
Effective May 11, 2023, Effective May 11, 2023, with the end of the PHE, some of the ways we have been able to work and communicate with Providers will change.
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CCO Enrollment Process
Have questions about the CCO enrollment process? Here's how those in the IDD community enroll with a Coordinated Care Organization (CCO).
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Service Authorization Requests
All eligible Members who wish to receive OPWDD HCBS waiver services must receive authorization from their local Developmental Disabilities Regional Office (DDRO) before a service can be rendered.
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The Life Plan: Its Process and Importance
We recognize that providers often have questions regarding Life Plans and the Life Plan development process.
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