Know the Clinical Team
ACANY has a clinical team to enhance Care Managers' support for members with complex medical or behavioral health needs.
Continue ReadingACANY has a clinical team to enhance Care Managers' support for members with complex medical or behavioral health needs.
Continue ReadingTo start a new waiver service or change an existing one, a member must have an up-to-date CAS or CANS.
Continue ReadingWe have received feedback from Providers regarding difficulty accessing information and documentation from the Customer Service Center (CSC).
Continue ReadingLink to Better Health can help adults with IDD improve their health through education and support in accessing needed healthcare services.
Continue ReadingIt is a Care Manager’s responsibility to ensure a Member's electronic health record is complete and accurate.
Continue ReadingWith more people choosing to self-direct, it is important to understand the service model and what everyone’s role is in the process.
Continue ReadingThe Link to Better Health program helps eligible individuals receive 90 days of free support to connect with healthcare services.
Continue ReadingIn keeping with 2018-ADM-0R62 and feedback from Providers, we updated our Life Plan Standard Operating Procedure (SOP).
Continue ReadingThe New York Health Equity Reform (NYHER) 1115 Waiver Amendment is effective until March 31, 2027, when the existing 1115 Waiver expires.
Continue ReadingFamily Support Services is a resource available to families to enhance their ability to provide in-home care to their loved ones with IDD.
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