Category: Providers

Browse
- Home
- Blog
- Providers

End of Appendix K Flexibilities and ADM Revisions: A yield sign that says "changes ahead" appears before a blue, sunny sky.

November 22, 2023 Kimberly MacLeod ProvidersLeave a Comment on Additional End of PHE Guidance

Additional End of PHE Guidance

OPWDD announced its updated guidance on the end of Appendix K flexibilities and ADM revisions effective as of November 11, 2023.

Year in review: Two fingers change wooden blocks from year 2023 to 2024

November 10, 2023 Kimberly MacLeod Providers, EventsLeave a Comment on LAST WEBINAR OF 2023 

LAST WEBINAR OF 2023 

Please join us for ACA/NY's last webinar of the year. CEO Nick Cappoletti will give a look-back in 2023 and a look-ahead to 2024.

Stacks of books and a pen appear need a document that reads "Member's Life Plan"

October 25, 2023 Kimberly MacLeod ProvidersLeave a Comment on Waiver Services Flexibilities End

Waiver Services Flexibilities End

Changes to Appendix K flexibilities for waiver services During the Public Health Emergency (PHE), New York State’s Appendix K provided crucial flexibility in delivering waiver services. However, these waiver services flexibilities will end on November 11, 2023. Main changes to…

A corner of a house appears in the sunlight.

September 14, 2023 Kimberly MacLeod ProvidersLeave a Comment on When a Member needs a new residence

When a Member needs a new residence

Learn about the updated Certified Residential Opportunity Process Before referring a person to a Certified Residential Opportunity (CRO), the Care Manager must fully explore with a Member, their family, and their circle of support the possibility of remaining in the…

Five women stand near a promotional table for Autism.

August 9, 2023 Kimberly MacLeod ProvidersLeave a Comment on Thank you Providers!

Thank you Providers!

The Provider Relations team would like to thank our Provider partners who joined us for our inaugural Provider Fairs.

A person is using a pen to sign paperwork.

June 8, 2023 Kimberly MacLeod ProvidersLeave a Comment on What you need to know about incident management

What you need to know about incident management

Specifics on the Incident Management Process for Care Managers When a Care Manager is notified of an incident, they need specific details to report the incident to the CCO’s Incident Management Department. Date of the incident or approximate date Allegation…

A woman is at a laptop holding a calendar and talking to another worman who is on her laptop screen.

May 17, 2023 Kimberly MacLeod ProvidersLeave a Comment on Timely updates as PHE ends

Timely updates as PHE ends

On January 30, 2023, the White House announced that the COVID-19 Public Health Emergency (PHE) will end on May 11, 2023. With the end of the PHE, some of the ways we have been able to work together and communicate…

A provider meets with a daughter and a mother

April 12, 2023 Kimberly MacLeod ProvidersLeave a Comment on CCO Enrollment Process

CCO Enrollment Process

Have questions about the CCO enrollment process? Provider agencies are one of several referral sources for CCO services. Here is information to share when speaking with potential members. Begin at the Front Door All applicants must start by going through…

A boy in a white tshirt faces a woman in a black tshirt outside in front of a blue sky.

April 12, 2023 Kimberly MacLeod ProvidersLeave a Comment on Service Authorization Requests

Service Authorization Requests

How are service authorization requests handled? All eligible Members who wish to receive OPWDD HCBS waiver services must receive authorization from their local Developmental Disabilities Regional Office (DDRO) before a service can be rendered. How are services authorized? Services are…

March 17, 2023 Alexa Aiello ProvidersLeave a Comment on The Life Plan: Its Process and Importance

The Life Plan: Its Process and Importance

Learn About the Life Plan The life plan represents a comprehensive living document created as the result of a person-centered planning process directed by the member, with assistance, as needed by a representative(s) identified by the member and in collaboration…