Care Managers guide Members to their best health

Care Managers help in many ways. They assist Members in pursuing their interests and coordinate the services needed to achieve goals. Care Managers connect Members to community-based resources, guide Members through life changes, and help Members plan a full life.

But did you know that Care Managers assist Members in accessing medical, dental, and other wellness professionals to help maintain their best health? Here are some examples of Care Managers doing just that. 

Klaudia Staskiewicz, Staten Island

Klaudia helped a Member who was diagnosed with diabetes and refused to take his medications or visit a doctor. These things frightened him. Klaudia worked with the Member to become more comfortable with his medications, understand how to take them, and how to test his sugar. Klaudia also made a plan for better dietary choices for the Member to keep his sugar levels under control.

Janine Gerbino, Staten Island 

Janine’s Member was placed in a nursing home and confined to an isolation room due to a rare contagious fungal disease. She advocated for him to receive daily companionship from his residential provider. She also ensured that all his self-care needs were met in the hospital. Janine worked with the Member’s Circle of Support to set a routine treatment plan and arranged to get the Member back to a residential setting.