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November 7, 2023 Kimberly MacLeod StoriesLeave a Comment on Care Manager is a Partner

Care Manager is a Partner

Care Manager Joanne Cuocco's work with the Probeyahn family demonstrates that as a Care Manager, you can be a partner.

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June 8, 2023 Kimberly MacLeod ProvidersLeave a Comment on What you need to know about incident management

What you need to know about incident management

Specifics on the Incident Management Process for Care Managers When a Care Manager is notified of an incident, they need specific details to report the incident to the CCO’s Incident Management Department. Date of the incident or approximate date Allegation…

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May 17, 2023 Kimberly MacLeod ProvidersLeave a Comment on Timely updates as PHE ends

Timely updates as PHE ends

On January 30, 2023, the White House announced that the COVID-19 Public Health Emergency (PHE) will end on May 11, 2023. With the end of the PHE, some of the ways we have been able to work together and communicate…